Delivery terms

The flower studio “Katelija” delivers flowers, bouquets and floral arrangements within Liepaja city and Liepaja district every day from 6:00 to 00:00. When placing an order, you need to choose the desired time interval within which your order will be delivered. The guaranteed period of bouquet preparation and delivery is 2.5-3 hours. The delivery in a shorter period is possible, but shall be agreed upon with the manager in each individual case, as it depends on the complexity of the bouquet and the current busyness. The delivery can be ordered both to your own address and to the address of the person you want to make a gift to.

Delivery time intervals:

8:00 – 12:00

12:00 – 16:00

16:00 – 20:00

Delivery tariffs within Liepaja city and Liepaja district

  • If you buy up to the amount of €29.99, the delivery price is €7.90 in Liepaja
  • If you buy in the amount of €30 or more, the delivery price is €0.99 in Liepaja
  • Delivery Grobiņās novadā - EUR 17
  • Delivery Durbes novadā - EUR 20
  • Delivery Aizputes novadā - EUR 25
  • Delivery Rucavas novadā - EUR 25
  • Delivery Priekules novadā - EUR 25
  • Delivery Vaiņodes novadā - EUR 30
  • Delivery Pāvilostas novadā- EUR 33

Additional delivery options.

Delivery time
From 6:00 to 8:00 
From 20:00 to 00:00
available at an extra charge of €10

Certain selected exact delivery time interval +/- 5min, available at an extra charge of €10

If you wish to pick up your order yourself, we will be waiting for you at the following address:

Katelija flower studio Krūmu iela 41/43, Liepāja

Working hours of the shop:

  • Monday – Fri. 9:00 - 18:00
  • Saturday 9:00 - 16:00
  • Sunday 9:00 - 14:00

Delivery rules:

We would like to draw your attention that on public holidays, such as February 14, March 7 and 8, September 1 and Mother’s Day - due to the busyness of the studio, the delivery by the exact time is not made, the delivery interval may increase up to 4 (four) hours.

Confidentiality

To buy a bouquet with anonymous delivery is a piece of cake!

When placing an order, you can use the confidentiality right - specifying whether the administrator of the online shop can inform the recipient that it is the flower delivery and who the customer is, or not.

If you want to send any information to the recipient, you have an opportunity to specify it in a card attached to the flowers. You can type the text in a specially designated field when placing an order. This service is provided absolutely free of charge in our company.

The delivery by a prior call to the recipient.

The administrator of the online shop calls the recipient before the delivery and specifies the convenient time and the address for receiving the gift.

The delivery without a prior call to the recipient.

When placing an order for the gift delivery without a prior call to the recipient, the customer must provide information about the time and the delivery place. Please be aware of the difficulties that may arise during the delivery without a prior call to the recipient:

  • the courier arrives at the specified address, but this address is incorrect
  • the recipient does not live at the specified address
  • no one has opened the door for the courier

The courier will wait for 10 minutes. If the recipient does not accept the gift at the appointed time, the operators will contact you to solve the issue of redelivery at another time. The redelivery is paid for. If it is an office and the recipient has left, we will leave the flowers at the reception or with colleagues.

! If the customer or the recipient fails to contact us within 24 (twenty-four) hours - the order is considered fully executed and the company does not refund part or all of the amount.

To a place of work or to a hotel

We guarantee the delivery only to the reception. Do not forget to specify the number of the room or the office where the recipient lives or works and the telephone number to inform him about the delivered gift. The courier of the online shop delivers the gift only into the hands of the employee at the reception. Further, Katelija Flower Studio is not responsible for the period of handing over the gift.